Dessert Holdings Partners with Synoptek for Enhanced Managed Services
COSTA MESA, Calif. — Dec. 4, 2025 /PRNewswire/ — Dessert Holdings, recognized as North America’s leading premium dessert company and a proud member of the Bain Capital portfolio, has made a strategic decision by selecting Synoptek as its partner for application managed services. This partnership focuses on the support of Microsoft Dynamics 365 Finance and Supply Chain Management, critical components for the evolving landscape of Dessert Holdings’ brand ecosystem.
Revolutionizing the Dessert Industry
Dessert Holdings has carved its niche in the premium dessert market by emphasizing innovation and delivering exceptional service. With a robust operational scale that includes a variety of brands and manufacturing facilities, the company identified a pressing need for a reliable partner capable of steering its digital transformation. By bringing on board Synoptek’s comprehensive managed services, Dessert Holdings aims to ensure that their business systems not only remain functional but also progressively advance to meet the demands of their expanding operations.
A Cohesive Digital Ecosystem
The commitment to innovation is mirrored in the ambitious digital strategy of Dessert Holdings. By partnering with Synoptek, the company seeks to create an integrated digital ecosystem that seamlessly combines essential elements like business applications, data insights, cloud infrastructure, and security. The goal is to forge a scalable platform that follows the trajectory of Dessert Holdings’ growth while optimizing operational efficiency through AI-activated support systems. This approach promises not only to slash costs but also to enhance overall operational effectiveness.
Meeting Strategic Transformation Goals
Tony Costa, CIO of Dessert Holdings, expressed the significance of this partnership, highlighting how Synoptek’s expertise in Microsoft Dynamics and systems integration aligns perfectly with their vision. The modernization and standardization of Dessert Holdings’ technology environment aim to expedite the onboarding of new businesses, harmonize operations across multiple manufacturing sites, and leverage synergies from future mergers and acquisitions (M&A). This alignment will empower the company with the necessary systems and support model to maintain sustained growth and deliver quantifiable enterprise value.
Synoptek’s Proven Track Record
This collaboration underscores Synoptek’s established leadership in the food manufacturing and processing sectors. With a commendable history of assisting enterprises in modernizing their technology environments and effectively integrating post-merger operations, Synoptek positions itself as a reliable ally in the complex world of digital transformation. Their experience in delivering strategic insights and cutting-edge solutions allows organizations to modernize their technology stacks and scale adeptly in a data-driven environment.
Enabling Long-term Growth
Salil Godika, President and CEO of Synoptek, elaborated on the combination of expertise that this partnership brings. By integrating their knowledge in Dynamics 365, data analytics, and managed services, Synoptek aims to provide Dessert Holdings with a streamlined digital foundation that bolsters its growth ambitions and long-term vision. This foundation will enhance every facet of the company’s operations by ensuring they are equipped to navigate the competitive landscape effectively.
About Synoptek
Synoptek stands as a pioneering IT Managed Experience Provider (MxP™), offering a full suite of business and digital technology solutions. The firm is dedicated to assisting companies in redefining their customer experiences, application ecosystems, and infrastructures through strategic modernization and innovative outcomes. Their commitment to growth, inclusiveness, and philanthropy contributes to delivering remarkable service and improved business results for all stakeholders involved.
For more detailed information about Synoptek and their specialized services, visit www.synoptek.com.
About Dessert Holdings
Dessert Holdings is celebrated as North America’s preeminent premium dessert manufacturer, specializing in the production of artisanal desserts at scale. Headquartered in St. Paul, Minnesota, the company derives its strength from seven unique brands. These brands, which include Steven Charles®, The Original Cakerie®, Lawler’s Desserts®, Atlanta Cheesecake Company®, Dianne’s Fine Desserts®, Kenny’s Great Pies®, and Willamette Valley Pie Company, embody a rich heritage and operational excellence that cater to both retail and foodservice partners globally.
This strategic alliance between Dessert Holdings and Synoptek highlights the transformative power of digital technologies in enhancing operational efficiencies and supporting future growth in the fast-evolving dessert industry.
