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S-RM Strengthens Cyber Security Services with Casey O’Brien’s Promotion

In a strategic move to bolster its cyber security services globally, S-RM has announced the promotion of Casey O’Brien to the position of Global Head of Incident Response. Based in London, O’Brien will be instrumental in enhancing the firm’s round-the-clock response capabilities across its international operations, particularly within the EMEA, APAC, and North America regions.

A Global Approach to Incident Response

S-RM is committed to providing 24/7 incident response support for organizations navigating the complexities of cyber incidents, regardless of their geographic location. O’Brien’s new role underscores the importance of collaboration among regional teams, as well as the need for standardized processes and the adoption of advanced technology solutions. This strategic framework aims to improve information sharing and expedite response times when clients face cyber threats.

A key aspect of O’Brien’s responsibilities will be to work closely with Joani Green, the Chief Information Officer, to refine operational protocols. Their collaboration is aimed at ensuring that teams in different regions are equipped to deliver coordinated services efficiently. By integrating global resources, clients can expect timely specialist support that minimizes operational disruption during crises.

Addressing Increased Demand for Incident Response

The demand for incident response services is rising, driven by the growing complexity of cyber threats. Organizations today face unprecedented risks, prompting S-RM to expand its cyber security practice. This expansion includes addressing urgent needs such as digital forensics, threat intelligence, and comprehensive crisis management services. The current landscape requires providers to offer seamless, multidisciplinary capabilities, and S-RM is positioned to meet this challenge with its international reach and substantial operational expertise.

Operational Focus on Efficiency

O’Brien’s priorities will center on tightening the coordination across S-RM’s international teams by optimizing established processes and leveraging cutting-edge technology tools. The objective is to streamline response protocols and enhance information sharing practices, ensuring quicker and clearer resolutions for clients affected by cyber incidents.

In O’Brien’s words, “In my new role, my focus is to bring our global team even closer together, working more effectively as one unit. Alongside Joani, I’ll be sharpening the processes that enable fast, coordinated responses across time zones.” This commitment to efficiency is set to enhance the firm’s overall service delivery, providing clients with quicker answers, which is vital during critical disruptions.

Building a Cohesive Global Incident Response Practice

O’Brien’s promotion reflects S-RM’s ongoing investment in developing its international cyber security team, which now includes nine global offices. This expansive presence enables the firm to offer tailored support to a diverse range of organizations, from large financial institutions to blue-chip corporations. The intention is to build a robust, global incident response practice that not only meets the immediate needs of clients but also fosters resilience against future threats.

As cyber threats evolve, so too must the strategies and capabilities of those who endeavor to combat them. With Casey O’Brien at the helm of S-RM’s incident response team, the firm is not just keeping pace with industry changes but is actively pioneering new pathways for effective cyber defense and client support. The focus on global integration and operational excellence promises to elevate S-RM’s service offerings and ensure that clients are in capable hands during any cyber crisis.

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